Terms of Service

These Terms apply to:

• Website visitors
• Customers
• Recruiters
• Employers
• Staffing agencies
• Hiring managers
• Candidates
• Authorized users
• API users
• Trial users
• Beta feature users
• Any individual or organization accessing the Services

Certain features or services may be governed by additional terms, subscription agreements, or order forms. In the event of any conflict, those agreements will prevail with respect to the applicable service.

For the purposes of these Terms:

"Account" — A registered user account created to access the Services.

"AI Services" — Artificial intelligence, machine learning, natural language processing, large language models, automation tools, recommendation systems, ranking algorithms, workflow automation, and other AI-powered capabilities provided through the Services.

"Authorized User" — Any individual authorized by a Customer to access or use the Services under the Customer’s account.

"Candidate" — Any individual whose professional information, application, résumé, employment history, profile, or recruitment-related information is processed through the Services.

"Customer" — Any employer, recruitment agency, staffing company, business, organization, or other entity that subscribes to or uses the Services.

"Customer Data" — All information, content, documents, Candidate information, communications, configurations, job postings, resumes, files, or other materials uploaded, submitted, imported, synchronized, generated, or otherwise processed by or on behalf of a Customer through the Services.

"Documentation" — Any user guides, technical documentation, support materials, API documentation, tutorials, or other materials provided by FastHire relating to the Services.

"Intellectual Property Rights" — All patents, copyrights, trademarks, trade secrets, database rights, moral rights, know-how, software, algorithms, AI models, source code, object code, inventions, designs, confidential information, and all other proprietary rights recognized under applicable law.

"Services" — The FastHire website, SaaS platform, APIs, mobile applications (if any), artificial intelligence features, integrations, support services, analytics, automation tools, and related products offered by FastHire.

"Subscription" — The Customer’s right to access and use the Services during the applicable subscription period in accordance with these Terms and any applicable order or subscription agreement.

"Third-Party Services" — Any products, software, APIs, websites, applications, AI providers, cloud providers, communication platforms, calendar providers, Applicant Tracking Systems (ATS), Human Resource Information Systems (HRIS), payment processors, analytics services, or other services not owned or operated by FastHire.

"User" — Any person accessing or using the Services, including Customers, Authorized Users, Recruiters, Hiring Managers, Candidates, or website visitors.

To use the Services, you represent and warrant that:

• You are at least the age of majority in your jurisdiction or otherwise have legal capacity to enter into binding agreements.
• You have the legal authority to accept these Terms.
• Any information you provide is accurate, complete, and current.
• You will keep your account information up to date.
• Your use of the Services complies with all applicable laws, regulations, and contractual obligations.
• You are not prohibited from using the Services under any applicable law or sanction.

FastHire may refuse, suspend, or terminate access where it reasonably believes these requirements are not met.

FastHire is an AI-powered recruitment platform that assists organizations in managing and automating recruitment activities.

Depending on the subscription plan and enabled features, the Services may include:

• Candidate sourcing
• Candidate profile enrichment
• Resume parsing
• AI-powered candidate matching
• Candidate ranking and recommendations
• Job posting management
• Applicant tracking
• Interview scheduling
• Calendar synchronization
• Email communications
• Recruitment workflow automation
• Reporting and analytics
• Team collaboration
• API access
• Third-party integrations
• Artificial intelligence features
• Administrative tools
• Customer support

FastHire continuously develops and improves the Services and may modify, enhance, replace, or discontinue features from time to time.

FastHire uses artificial intelligence to assist Customers with recruitment-related activities. AI functionality may include:

• Candidate sourcing
• Resume analysis
• Candidate profile summarization
• Job matching
• Skills extraction
• Candidate ranking
• Workflow automation
• Communication drafting
• Scheduling assistance
• Recruitment insights
• Analytics
• Search optimization

AI-generated outputs are intended solely to assist users and should not be considered professional, legal, employment, or human resources advice.

Customers remain solely responsible for:

• Reviewing AI-generated outputs;
• Making all hiring and employment decisions;
• Ensuring compliance with applicable employment and anti-discrimination laws; and
• Exercising independent judgment when using AI-assisted recommendations.

FastHire does not guarantee the accuracy, completeness, legality, fairness, or suitability of AI-generated content for any particular purpose.

FastHire may, from time to time, offer beta, preview, experimental, early access, or pre-release features ("Beta Features").

Beta Features are provided for evaluation purposes and may:

• Contain defects or errors;
• Be modified or discontinued without notice;
• Produce incomplete or inaccurate results;
• Be subject to reduced support or service levels.

Unless otherwise agreed in writing, Beta Features are provided "AS IS" and "AS AVAILABLE" without warranties of any kind.

Customers use Beta Features at their own discretion and risk.

To access certain features of the Services, Users must create an Account. When creating an Account, Users agree to:

• Provide accurate and complete registration information;
• Keep account credentials confidential;
• Maintain the security of their account;
• Promptly update inaccurate information;
• Notify FastHire immediately of any unauthorized use or suspected security incident.

Users are responsible for all activities that occur under their Accounts unless caused by FastHire’s breach of its security obligations.

FastHire may require identity verification, administrative approval, or additional security measures where appropriate.

Users must take reasonable steps to safeguard their login credentials and prevent unauthorized access. FastHire recommends:

• Using strong passwords;
• Enabling multi-factor authentication where available;
• Restricting account access to authorized personnel;
• Promptly removing inactive users;
• Monitoring account activity.

FastHire is not responsible for losses resulting from a User’s failure to maintain reasonable account security.

Customers are responsible for:

• Ensuring they have the legal right to upload, import, or process Customer Data;
• Complying with applicable privacy, employment, and anti-discrimination laws;
• Obtaining any required notices, permissions, or consents;
• Maintaining the accuracy of Customer Data;
• Reviewing AI-generated outputs before making employment decisions;
• Managing user permissions within their organization;
• Ensuring Authorized Users comply with these Terms;
• Using the Services only for lawful and legitimate business purposes.

Customers are solely responsible for all hiring decisions, employment actions, and communications made through or with the assistance of the Services.

Subject to these Terms, any applicable Order Form, and payment of all applicable fees, FastHire grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services during the applicable Subscription Term solely for the Customer’s internal business and recruitment purposes.

This license does not transfer any ownership rights in the Services or any FastHire Intellectual Property.

Except as expressly permitted under these Terms, Customers may not:

• Sell, rent, lease, sublicense, distribute, or commercially exploit the Services;
• Provide the Services to third parties as a service bureau or outsourcing service without FastHire’s written approval;
• Copy, reproduce, or create derivative works of the Services;
• Circumvent subscription limits or technical restrictions;
• Attempt to gain unauthorized access to any part of the Services;
• Use the Services in violation of applicable laws or regulations.

Customers retain all rights, title, and interest in and to Customer Data. Customer Data may include, without limitation:

• Candidate profiles
• Resumes and CVs
• Job descriptions
• Candidate communications
• Recruiter notes
• Hiring workflows
• Company information
• Uploaded documents
• Reports
• Files
• Interview information
• Configuration settings
• Other information submitted to the Services

FastHire does not claim ownership of Customer Data. Customers are solely responsible for:

• The legality of Customer Data;
• The accuracy of Customer Data;
• Obtaining all necessary permissions, notices, and legal bases for processing Customer Data;
• Ensuring Customer Data does not infringe third-party rights.

To provide the Services, the Customer grants FastHire a limited, worldwide, non-exclusive, royalty-free license to host, copy, transmit, process, display, analyze, index, back up, and otherwise use Customer Data solely for the purposes of:

• Providing the Services;
• Maintaining platform functionality;
• Performing AI-assisted processing requested by the Customer;
• Supporting integrations;
• Maintaining security;
• Preventing fraud and abuse;
• Providing customer support;
• Meeting legal obligations.

This license automatically terminates when the Customer Data is deleted from the Services, except to the extent retention is required by law or under applicable contractual obligations.

Customers are responsible for ensuring that:

• They have the legal authority to upload, import, or process Customer Data.
• Candidate information has been collected and processed in accordance with applicable law.
• Authorized Users comply with these Terms.
• User credentials are protected.
• Customer Data is accurate to the best of their knowledge.
• Recruitment decisions are independently reviewed.
• AI-generated outputs are verified before being relied upon.
• The Services are used only for legitimate recruitment and employment purposes.

Customers remain solely responsible for: employment decisions; candidate communications; compliance with employment laws; anti-discrimination obligations; and recruitment practices.

FastHire does not act as the employer, recruiter of record, employment agency, or hiring decision-maker.

Customers and Users agree to use the Services responsibly and only for lawful purposes. Users may use FastHire to:

• Manage recruitment activities;
• Source candidates;
• Screen applicants;
• Schedule interviews;
• Communicate with candidates;
• Manage recruitment workflows;
• Analyze hiring data;
• Integrate authorized third-party services.

Users must use reasonable care when processing Personal Information through the Services. See our separate Acceptable Use Policy for the full list of permitted and prohibited uses.

Users shall not:

• Violate any applicable law or regulation;
• Upload unlawful, fraudulent, or misleading information;
• Infringe intellectual property rights;
• Misrepresent their identity;
• Circumvent security controls;
• Attempt unauthorized access;
• Introduce malware, ransomware, spyware, viruses, or malicious code;
• Interfere with platform availability;
• Conduct penetration testing without written authorization;
• Reverse engineer the Services except where expressly permitted by law;
• Interfere with other users;
• Use automated tools to abuse the platform;
• Attempt to discover confidential algorithms or source code.

Without FastHire’s prior written consent, Users shall not:

• Use FastHire to build or train competing AI models;
• Use FastHire outputs to create competing recruitment platforms;
• Systematically extract AI-generated outputs at scale;
• Scrape AI-generated candidate recommendations;
• Reverse engineer FastHire’s AI systems;
• Attempt to determine prompts, models, ranking logic, or proprietary algorithms;
• Benchmark FastHire for the purpose of developing competing products;
• Use the Services to generate misleading, unlawful, discriminatory, or deceptive recruitment content.

This restriction applies regardless of whether the extraction is manual, automated, or AI-assisted.

Customers acknowledge that they are responsible for ensuring Candidate information is collected, imported, and processed lawfully. Customers are responsible for:

• Providing legally required notices;
• Obtaining any required consents;
• Honoring Candidate privacy rights;
• Responding to Candidate requests where applicable;
• Complying with applicable privacy legislation.

FastHire processes Candidate Data only as necessary to provide the Services.

The Services may assist Customers in identifying publicly available professional information relating to Candidates. Such information may originate from:

• Professional networking platforms;
• Public company websites;
• Public resumes;
• Job boards;
• Public portfolios;
• Other lawful publicly available professional sources.

Customers remain responsible for ensuring their use of such information complies with applicable laws and the terms governing those third-party platforms.

FastHire does not guarantee the accuracy, completeness, currency, or availability of information obtained from third-party sources.

The Services may integrate with third-party services including:

• Calendar providers
• Email providers
• Communication platforms
• ATS platforms
• HRIS platforms
• Video interviewing platforms
• Payment providers
• Analytics providers
• Cloud infrastructure providers
• Identity providers
• Other authorized business software

Use of third-party services is governed by the terms and privacy policies of those providers. FastHire is not responsible for third-party outages, changes made by third-party providers, third-party data loss, third-party security incidents, or third-party terms or policies.

Customers authorize FastHire to exchange information with connected third-party services as necessary to provide requested functionality.

FastHire and its licensors retain all rights, title, and interest in and to the Services and all related Intellectual Property Rights. This includes:

• Software; APIs; Databases; User interfaces; AI models; Algorithms;
• Machine learning workflows; Ranking methodologies; Matching logic; Recruiter workflows;
• Documentation; Branding; Logos; Trade names; Trademarks;
• Source code; Object code; Product designs; Confidential information.

Except for the limited license expressly granted under these Terms, no rights are transferred to Customers.

Customers may voluntarily provide suggestions, enhancement requests, ideas, recommendations, or feedback regarding the Services. Unless otherwise agreed in writing: FastHire may freely use, modify, incorporate, and commercialize such feedback without restriction; no compensation shall be owed; and feedback shall not be treated as confidential unless expressly agreed.

Access to the Services is provided under the Subscription Plan selected by the Customer. Subscription plans may vary based on:

• Number of users;
• Features;
• Usage limits;
• AI capabilities;
• API access;
• Integrations;
• Storage;
• Recruitment volume;
• Other commercial terms.

FastHire may introduce, modify, or discontinue subscription plans at its discretion. Existing Customers will generally retain their agreed commercial terms until renewal unless otherwise agreed.

Customers agree to pay all applicable fees associated with their Subscription. Unless otherwise agreed:

• Fees are payable in advance;
• Payments are non-refundable except where required by law or expressly stated;
• Taxes are the Customer’s responsibility unless otherwise specified;
• Late payments may result in suspension of Services.

Payments may be processed by third-party payment providers selected by FastHire based on the applicable region.

FastHire may offer free trials, demonstrations, proof-of-concept environments, or evaluation access. Unless otherwise stated:

• Trial Services are provided "AS IS";
• FastHire may terminate trials at any time;
• Trial data may be deleted following expiration;
• Trial features may differ from production Services.

FastHire uses commercially reasonable efforts to make the Services available on a reliable and consistent basis. However, the Services may be temporarily unavailable due to:

• Scheduled maintenance;
• Emergency maintenance;
• Security incidents;
• Internet outages;
• Cloud infrastructure failures;
• Third-party service interruptions;
• Force majeure events;
• Circumstances beyond FastHire’s reasonable control.

Unless expressly agreed in a separate written Service Level Agreement ("SLA"), FastHire does not guarantee uninterrupted or error-free availability of the Services. FastHire may perform maintenance at times intended to minimize disruption whenever reasonably practicable.

FastHire may provide technical support through one or more communication channels, including email, live chat, help center, knowledge base, video meetings, or other support channels designated by FastHire.

Support availability, response times, and service levels may vary depending on the Customer’s subscription plan or separate written agreement.

FastHire will use commercially reasonable efforts to resolve reported issues but does not guarantee resolution within any specific timeframe unless expressly agreed in writing.

FastHire may suspend or restrict access to all or part of the Services immediately, with or without prior notice, where reasonably necessary to:

• Protect the security or integrity of the Services;
• Investigate suspected fraud or unlawful activity;
• Prevent unauthorized access;
• Respond to a legal requirement;
• Address non-payment of fees;
• Prevent harm to FastHire, Customers, Candidates, or third parties;
• Investigate material breaches of these Terms.

Where reasonably practicable, FastHire will notify the affected Customer and work toward restoring access once the issue has been resolved.

Either party may terminate the applicable Subscription in accordance with the governing subscription agreement or applicable Order Form.

FastHire may terminate or suspend access immediately if:

• The Customer materially breaches these Terms;
• Required fees remain unpaid after applicable notice periods;
• The Customer uses the Services unlawfully;
• Continued access creates a security or legal risk;
• The Customer becomes subject to sanctions or legal restrictions that prohibit FastHire from providing the Services.

Termination does not relieve either party of obligations that accrued before termination.

Upon termination or expiration:

• The Customer’s right to access the Services will end;
• FastHire may deactivate Customer accounts;
• Customer Data may be deleted or anonymized following applicable retention periods, contractual obligations, and legal requirements;
• Outstanding fees remain payable;
• Any provisions intended to survive termination shall remain in effect.

Where technically feasible and contractually applicable, Customers may request export of Customer Data before account closure, subject to applicable agreements and legal obligations.

Each party agrees to protect the Confidential Information of the other party using at least the same degree of care it uses to protect its own confidential information, and no less than a reasonable standard of care.

Confidential Information includes any non-public information disclosed by one party to the other, including business information, technical information, Customer Data, product roadmaps, pricing, security information, source code, AI methodologies, product documentation, and trade secrets.

Confidential Information does not include information that is publicly available through no breach of these Terms; was lawfully known before disclosure; is independently developed without use of Confidential Information; or is lawfully obtained from another source without confidentiality obligations.

Where disclosure is required by law, the receiving party may disclose only the portion legally required and, where permitted, provide prior notice to the disclosing party.

FastHire warrants that it will provide the Services using commercially reasonable care and skill.

Except as expressly stated in these Terms or a separate written agreement, the Services are provided "AS IS" and "AS AVAILABLE." To the maximum extent permitted by applicable law, FastHire disclaims all implied warranties, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, compatibility, and continuous operation.

FastHire does not warrant that the Services will be uninterrupted or error-free; that AI-generated outputs will always be accurate, complete, or suitable for hiring decisions; that third-party integrations will remain continuously available; or that candidate information obtained from third-party sources will be current or complete.

Customers acknowledge that recruitment decisions involve human judgment and should not rely solely on AI-generated recommendations.

To the maximum extent permitted by applicable law: FastHire shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, including but not limited to:

• Loss of profits;
• Loss of revenue;
• Loss of business opportunities;
• Loss of goodwill;
• Loss of anticipated savings;
• Loss of data;
• Business interruption;
• Recruitment outcomes;
• Hiring decisions;
• Employment disputes;
• Third-party claims arising from Customer actions.

FastHire’s aggregate liability arising out of or relating to the Services shall not exceed the total fees paid by the Customer to FastHire during the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law.

The Customer agrees to defend, indemnify, and hold harmless FastHire, its affiliates, directors, officers, employees, contractors, licensors, and agents from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising from or relating to:

• Customer Data;
• Customer’s use of the Services;
• Violation of these Terms;
• Violation of applicable laws;
• Employment decisions made by the Customer;
• Misuse of AI-generated outputs;
• Infringement of third-party rights by Customer Data;
• Unauthorized use of third-party platforms or integrations.

FastHire will provide reasonable notice of any indemnified claim and cooperate with the Customer, at the Customer’s expense, in the defense of such claim.

Neither party shall be liable for delays or failures to perform resulting from events beyond its reasonable control, including natural disasters, floods, fires, earthquakes, epidemics or pandemics, war, terrorism, civil unrest, government actions, internet failures, utility outages, labor disputes, cybersecurity incidents affecting third-party infrastructure, and cloud provider outages.

The affected party shall use commercially reasonable efforts to resume performance as soon as practicable.

FastHire continually improves its Services. Accordingly, FastHire may introduce new features, modify existing features, remove obsolete functionality, update user interfaces, change AI models or providers, and improve security or performance.

FastHire will use commercially reasonable efforts to avoid material disruption to Customers.

FastHire may update these Terms from time to time. Material changes will become effective upon the date specified in the updated Terms or as otherwise communicated. Where required by applicable law, FastHire will provide appropriate notice before material changes become effective.

Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

The Customer agrees not to use the Services in violation of applicable export control laws, sanctions regulations, or trade restrictions. The Customer represents that it is not subject to any sanctions or restrictions that would prohibit FastHire from providing the Services.

The Customer may not assign or transfer its rights or obligations under these Terms without FastHire’s prior written consent. FastHire may assign these Terms in connection with a merger, acquisition, corporate restructuring, financing, or sale of substantially all of its assets.

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be interpreted to reflect the original intent as closely as possible while remaining enforceable.

Failure by either party to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by the party granting the waiver.

These Terms, together with the Privacy Policy, applicable Order Forms, Subscription Agreements, Data Processing Agreement (where applicable), and any other documents expressly incorporated by reference, constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous agreements relating to the subject matter.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts in Ahmedabad, Gujarat, India, unless otherwise required by applicable law or agreed in writing between the parties.

If you have any questions regarding these Terms, please contact:

FastHire Manpower Solution

Website: https://www.thefasthire.com

Email: help@thefasthire.com