How to Contact FastHire Support

FastHire has one support contact channel: email, reachable from a "Need help" button that's available on every page of the app.

Step 1: Open the Need help menu

Look for the Need help button in the bottom-right corner of any page — it stays there regardless of which section of FastHire you're in.

Step 2: Choose Email our team

Select Email our team to open your email client with a message addressed to support@thefasthire.com. The same menu also has a Support articles option, linking to the in-app FAQ, if you'd rather check there first.

Getting a faster response

Include what you were doing when the issue happened, the exact error message if one appeared, and which page or feature was involved — the more specific, the less back-and-forth needed to diagnose it.

Frequently asked questions

Is there live chat or phone support?

No — email is the only support channel today.

What's the support email address?

support@thefasthire.com — reachable directly, or via the Need help button on any page.

Do I need to be an Org Admin to contact support?

No — anyone on your team can reach out, regardless of role.

Where exactly is the Need help button?

Fixed in the bottom-right corner of every page in the app — it doesn't move between sections.