How to Update Your Billing Information
Rakesh · August 5, 2026 · 2 min read
Settings → Billing is where you add a card, switch billing interval, cancel your subscription, and download past invoices — all self-serve, no need to contact support.
Adding a card An Org Admin picks Monthly or Yearly in the Payment method section, then selects Add card. You're redirected to PayGlocal's secure hosted payment page to enter your card details — FastHire's servers never see your raw card number. Once PayGlocal confirms the card, it's set up to auto-debit every billing interval until you cancel.
Before adding a card, make sure your company's street address is filled in under Settings → Profile → Company info — it isn't required, but card verification is more likely to succeed with one on file.
Changing your billing interval Switching Monthly/Yearly on an already-active subscription takes effect at your next renewal.
Cancelling An Org Admin can select Cancel subscription in the Payment method section. This stops all future charges immediately and removes the saved card — you'll lose access to everything except Settings → Billing (see "Understanding Your Free Trial and What Happens After").
Invoices Every charge appears in the Invoices table on the Billing page — date, billing period, plan, amount, and status (Paid / Pending / Failed / Refunded) — each with a Download link for a PDF copy.
Frequently asked questions
Can I add or change a credit card from within FastHire? Yes — an Org Admin can do this from Settings → Billing → Payment method, via PayGlocal's secure page.
Can I download past invoices from the app? Yes — every invoice is listed on the Billing page with a Download link.
What happens if my card is declined? A failed charge moves your account to past-due; it's retried automatically, and after repeated declines the subscription is cancelled. Add a working card from the Billing page to resolve it before that happens.
Is there a billing address field? Street address, postal code, city, state, and country all live in Settings → Profile → Company info, not on the Billing page itself.